FAQs

Joining The Golden Circle = next-level perks.
More food and drinks? Obviously. But you’ll also score early access to hot deals, exclusive Golden merch, and cool experiences.

There are two ways:

1) Get 10% back in Golden Dollars every time you order — in-store or online.
Yep, every* purchase helps you stack up tasty rewards.

2) Purchased through Liven bonus packs — buy now, eat later, and get extra value while you’re at it.

Redeem your Golden Dollars in-store or online for pick-up or delivery.
Just make sure you’re paying with Liven at the counter or when you check out online.

Your Golden Dollars can be redeemed on food and beverages, experiences, and exclusive Golden merchandise.

Golden Dollars do not have an expiry date.

Refunds can be requested via Liven's live chat support (https://help.liven.com.au/en/). Once you initiate the process, Liven will contact us to confirm the refund. Please allow 3-5 business days for the refund to be processed and deposited into your wallet.

For refunds on Brandollar packages, please visit the Liven refund policy via: https://help.liven.com.au/en/articles/5796188-brandollar-refund-policy

No, your Golden Dollars can only be redeemed by you. But you can buy Golden Dollars as a gift!